Privacy Policy
Effective date: 2026-01-25
This page explains how Coffee Genius collects, uses, and protects personal information when you use our website or contact us. We try to keep this short and readable — contact us if you need more details.
What we collect
We collect information that you provide and information collected automatically:
- Contact details you give us (name, email, phone, address) when ordering or contacting support.
- Order, billing and shipping information needed to fulfil purchases.
- Usage and technical data (IP, browser, pages visited) for analytics and site functionality.
- Cookies and similar technologies — see the Cookies section below.
How we use your information
- To process orders, provide customer support, and handle returns.
- To send transactional messages such as order confirmations and shipping updates.
- To improve the site using analytics and to prevent fraud or abuse.
- To send marketing only if you opt in — you can unsubscribe at any time.
Cookies
We use cookies and similar technologies for essential functionality, analytics and (if enabled) marketing. You can control most cookies via your browser settings, but blocking some cookies may affect the site experience.
Third parties
We work with third-party providers for payments, email, hosting and maps (for example: Stripe, Brevo, Cloudinary, Google). Each provider has its own privacy policy — we encourage you to review them if you want more information.
Your rights
Depending on your location you may have rights to access, correct, delete or port your personal data, and to object to certain processing. To exercise your rights, contact us (details below). We may request proof of identity before acting on requests.
Security and retention
We use reasonable technical and organisational measures to protect your data. We keep data only as long as necessary for the purposes described, legal obligations, or to resolve disputes.
Contact us
If you have questions about this policy or wish to exercise your privacy rights, please contact us: